1. Payment

2. Delivery/Pick Up

3. Installation

4. FAQ

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__1. Payment

At American Tire Centers, we offer 3 different payment options;

Method Description
Credit / Debit Card

Secure payment using your Credit or Debit card. All payment are processed through PayPal for added security.

PayPal

The fastest, easiest and most convenient way to pay. PayPal is rapidly becoming the preferred method of payment on the world wide web.

Cash on Delivery

Pay in cash when you receive the product. As simple as that. This is an option that only a few companies offer to their customers. This is more convenient for the customer than us. However we have always put You before us, so we will continue offering this service.


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__2. Delivery/Pick Up

When it comes to getting the product to you, we offer the following options;

Method Description
Delivery

Get the tires delivered to your doorstep at the best shipping cost available.

In Store Pick Up

Order ahead of time, in order to have your tires ready for pick up when you arrive.

Full Service

No matter which of the options you choose, you will get a phone call from us. You may want full service, and by buying online and getting in touch with us ahead of time (we call you), we will make sure there is no (or minimal) wait time when you arrive. If you are on a busy schedule, this courtesy service will serve you well.


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__3. Installation
Installation usually takes around 30 minutes, waiting time included. If you want even faster service, make an appointment by contacting us, or even better, purchasing your tires online so that we call You, and give you an appointment at a time that is convenient for you, and get your tires ready for installation beforehand.
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__4. FAQ

Q: What happens if I purchase a wrong set of tires?
A: We always contact our customers before processing an order (usually in minutes). We will make sure the tires you are getting are the perfect size for your vehicle. You will also have the opportunity to make an appointment while on the phone with one of our representatives.

Q: How much does installation cost?
A: If you buy the tires from us, depending on the tire profile, (thinner profile tires are much harder to mount), the installation will cost from $10-$20 per tire. Balancing is free. You will also get free rotation and balance after every 5,000 miles. This will make sure all your tires wear out evenly, and will maximize tread life and your safety.
We put new valve stems on all tires ($2.50). If you choose to have us dispose of your old tire (disposal is done according to environmental regulations), this will cost another $2.50.

Q: What does “depending on profile” mean?
A: The profile or the “Aspect Ratio” of the tire is the second set of numbers in tire size marking. For example in 275/65/17, the 65 is the Aspect Ratio. If the aspect ratio is above 60, the cost will be $10. Tires with Aspect Ratio of 50-55, will cost $12 to mount. Thinner tires, having ratios 40-45 will cost $15 to mount. Tire with lower than 35 ratio will cost $20 to mount, as they are the most labor & time intensive and require much greater technical expertise.

Q: What is “Rotation and Balance”?
A: These are maintenance techniques performed after a vehicle has done a certain mileage on a set of tires. For more information check out our “Services” page, or click here to go to “Rotation” and here to go to “Balance”.

Q: How long does shipping take?
A: This depends on how far you live from us. If you are in California, your tires will usually arrive the same day your payment clears.

If you have any further questions, please do not hesitate to contact us.

 

All prices are subject to change, we do our best to keep everything up to date. If in doubt, please contact us.

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